Frequently Asked Questions
Flower Order
For bouquets in Classic Collection, we offer same day delivery and pickup for orders placed by 12 noon, and next day delivery.
For Seasonal Collection, Bespoke Flowers, Opening Stand, Hamper, large orders or if you have a specific requests, please get in touch with our team.
Each Fleuria bouquet is handcrafted using the freshest flower. To ensure we can accommodate your request, Please contact
us directly at 2721 8800 or WhatsApp: +852 6625 8060 for your order
Your bouquet will arrive in an exquisite and environmental-friendly packaging which keeps the delicate flower in shape. Travel well and sturdy, our paper bag is designed to house a bouquet up to large size with a box of patisserie.
Cherishing nature, Fleuria adopts the use of FSC and sustainable packaging materials whenever possible.
Patisserie Order
All our patisseries are made-to-order with a order lead time of 7 days.
We deliver at a fee to most parts in Hong Kong.
It is free to pick up in-store at our Pacific Place fleuriste & café.
Delivery & Store Pickup
We deliver at a fee to most parts in Hong Kong.
Store pickup at our Pacific Place fleuriste & café is free.
You can choose a delivery slot of 10am - 2pm or 2pm - 6pm during checkout (Except for Ma Wan, the delivery time will be 10am - 4pm). If a specific delivery time is required, please contact us before placing your order. Additional charges may apply.
We delivery to below areas:
- Hong Kong Island: $120
- Kowloon: $180
- New Territories: $250
- Within Pacific Place 1 & 2 Offices, Pacific Place Apartments, Conrad Hotel, Island Shangri-la Hotel and The Upper House: $50
- Pacific Place Mall: Free – Please contact
us directly at 2721 8800 or WhatsApp: +852 6625 8060 for your order.
For following areas, please contact us directly:
Asia-World Expo, Discovery Bay, Disneyland,
Disneyland Hotel, Lantau Island, Lok Ma Chau, Ma Wan, Sunny Bay, The Airport, Tung Chung
Yes, for selected flower items and lifestyle collection, we take same day order if the order is placed by 12 noon.
You can choose to have the products delivered or pick it up at our Pacific Place store after 3pm.
Delivery will be delayed if a typhoon signal No.8 or above is hoisted or a black rainstorm warning is in effect. We will contact you to re-arrange an delivery schedule.